Leaders become manipulators when self-serving goals outweigh organizational interests.
Self-serving goals require manipulation, coercion, deception, and pressure tactics. Shared goals, on the other hand, pull everyone forward.
“There is perhaps nothing more dangerous than a bad person with good people skills.” Bob Burg in Adversaries to Allies.
Manipulators are skillful persuaders.
Context of manipulation:
“No” is the most obvious context of manipulation. Say no to a manipulator and experience things like:
- Guilt. “If you really cared …”
- Bullying.
- Flattery. Manipulation often begins with, “I really admire your ability to …”
- Intimidation. “You could lose your job.”
- Withholding information.
- Half-truths designed to create wrong decisions. They often only tell the side of the story that makes others look bad.
- Shame.
(See the complete list given by Facebook contributors.)
Bob Burg writes, “… if you fail to comply with his request, a manipulator will try to make you feel bad, selfish…
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Reflections 